Your personal information on Gamex is not a commodity — it's a trust. How it's collected, where it's stored, who can access it, and what rights you have are all explained here in plain, straightforward terms.
Gamex collects only the data necessary to provide its services. Requesting unnecessary information goes against our policy. Below is an overview of what data is collected and under what circumstances:
Full name, date of birth, mobile number, and email (optional). This information is required for account creation and identity verification.
Mobile banking numbers (bKash/Nagad/Rocket), bank account numbers, or crypto wallet addresses. Card numbers and PINs are never stored.
Games played, betting history, login times, and IP address. This data is used for security and service improvement.
Device type, operating system, browser version, and screen resolution. Helps improve app performance.
A copy of your national ID or passport may be requested for large withdrawals. These documents are stored encrypted on secure servers.
Gamex only uses your data for the purposes it was collected — nothing beyond that. The core purposes are:
Gamex data servers are hosted in secure data centers at multiple locations around the world, with both physical and digital security measures in place.
Gamex does not sell, rent, or share your personal data with any third party for marketing purposes. However, there are certain limited situations where data may be shared:
In all of the above cases, only the necessary information is shared, and the relevant parties are bound by confidentiality agreements.
Gamex never sells or transfers your personal data to advertisers, data brokers, or marketing companies. This commitment is a cornerstone of our core policy.
Gamex takes the security of payment information very seriously. Your mobile banking PIN, bank password, or card details are never stored on Gamex servers.
The Gamex website and app use cookies and similar technologies. Cookies are small files stored on your device that help improve your experience.
| Cookie Type | Purpose | Duration | Can it be closed? |
|---|---|---|---|
| Essential | Login sessions, security tokens | End of session | No (Required) |
| Functionality | Language preferences, display settings | 1 Year | Yes |
| Performance | Page load time, error detection | 30 Days | Yes |
| Analytics | Site traffic & usage statistics | 3 Months | Yes |
You can manage cookies through your browser settings. However, disabling essential cookies may affect login and payment functionality. Gamex does not use any cross-site tracking or third-party advertising cookies.
As a Gamex member, you have the following rights over your personal data. To exercise any of these rights, contact our support team — you're welcome to write in Bengali.
You can request to see what data Gamex holds about you. Submit a request to support and you will be informed within 30 days.
You can request corrections to any inaccurate or outdated information. Corrections will be made after identity verification.
After account closure, you may request deletion of your data — except where retention is required by law.
You may request a copy of your data in a machine-readable format.
You can request that the use of your data be restricted to specific purposes.
You can opt out of promotional messages or emails at any time.
Gamex strictly does not collect data from anyone under the age of 18. Age is verified at registration, and accounts belonging to minors are closed immediately.
If a parent or guardian believes their minor child's data has been collected by mistake, please contact support@gamex.cash immediately. We will arrange for that data to be deleted within 24 hours.
If your child has access to a mobile phone or computer, check regularly whether they are using a Gamex account. If you have any concerns, contact support immediately.
Gamex may update this Privacy Policy from time to time. For minor changes, only the page content and the date at the top will be updated.
However, if there are significant changes to how your data is used, you will be notified in advance via SMS to your registered mobile number or through an in-app notification. Continued use of Gamex after any changes are made will be considered acceptance of the updated policy.
Before any new policy takes effect, you will have the option to close your account — that is Gamex's commitment to you.
If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us:
Regarding data deletion or privacy matters related to your account support@gamex.cash— email us with the subject line "Privacy Request" and it will be processed promptly.
Six reasons Gamex's privacy protection stands apart
Your data at Gamex is stored with 256-bit AES encryption — the same standard used by major banks and government agencies worldwide. Breaking this encryption is impossible with current technology.
Maximum EncryptionGamex never sells your phone number, name, or usage data to any advertiser or data broker. This has been an inviolable policy since day one.
Zero Data SalesView, correct, export, or delete — you have full control over your data. Just send a message to our support team to get the process started.
Full ControlGamex only asks for what it genuinely needs. We won't put you in an uncomfortable position by requesting unnecessary information — every piece of data we collect has a clear purpose behind it.
Only the Necessary DataGamex's security system monitors your account 24/7. If a login attempt is detected from an unfamiliar device or location, you will receive an immediate alert.
24/7 MonitoringNo complicated legal jargon — Gamex's Privacy Policy is written in plain, straightforward language so every member can understand exactly what happens to their data. Transparency is our core principle.
In Plain EnglishWhenever you do something online in Bangladesh, a page almost always pops up asking "Do you agree to our Terms & Conditions and Privacy Policy?" — and almost everyone hits "Yes" without reading a word. That's understandable. But Gamex Wants you to know — because there's nothing to hide about what we do.
First and foremost — your personal data is a responsibility to Gamex, not a product. Many free apps and sites profit by selling your data; that is not how Gamex operates. We earn through service fees, so there is no need to sell your information.
Many people have concerns about sharing payment details — "Is there any risk in giving my bKash number?" That concern is completely understandable. On Gamex, your bKash number is used solely to verify transactions and is never shared with any third party. Gamex never has access to your bKash PIN or Nagad password — and there's no need for it. Every payment is made by you directly through your own bKash app; Gamex simply confirms receipt.
A word on cookies. Gamex uses only essential cookies — they are not used to track your browsing history or serve advertisements. Cookies serve exactly three purposes: saving your login session, remembering your language preference, and improving site performance. Nothing more.
Many people don't realise they have legal rights over their own data. With Gamex, you can find out exactly what information is held about you, request corrections if anything is wrong, and even ask for it to be deleted. It's not a complicated process — just send a message to support and it gets started.
Responsible gaming and privacy go hand in hand. Gamex analyzes your gaming patterns — not against you, but for you. If the system detects an unusual spike in bets or an extended period of continuous play, it sends you a precautionary alert. This data analysis is never shared with advertisers — it is used solely to protect you.
Gamex has a clear policy on security breaches. In the event of any data breach, affected members will be notified within 72 hours — we have a strict no-cover-up policy. To date, no data breach has ever occurred at Gamex, and our security team works continuously to keep it that way.
One last thing — reading a privacy policy might feel like a chore, but it is the document that protects you. Registering with Gamex means entering into an agreement with a transparent and responsible platform — one where your data is genuinely secure. Register Now And become part of Bangladesh's most secure betting platform.
To learn the full terms governing use of the platform, please see our Terms & Conditions Read — everything about accounts, betting, payments, and bonuses is covered in detail.
For setting betting limits and getting support Responsible Gaming Go to this page — you will find options for self-exclusion and limit setting.
Two Important Questions Answered
Your data is secure, your payments are safe, and your privacy is guaranteed at Gamex — get started today.
For adults 18 and over only · Bet responsibly